Success Stories - Exhart

Leader in Wholesale Home and Garden Décor Grows their Business by Implementing Business Central and Dynamics 365 for Sales

Exhart is a wholesale home and garden décor business that focuses on bringing innovation, color, and fun into homes across the United States. Exhart is a family owned and operated company that has been in business for over thirty years. Some of their popular garden products include colorful gnomes, whimsical wind chimes, elegant glass décor, efficient solar lighting, and adorable bird feeders. Exhart’s motto is “Happy Homes. Smiling Gardens.” 

 

As Exhart’s customer base and product line continued to expand, the company realized that they had outgrown QuickBooks and needed better business software and multi-channel capabilities to help manage and develop their business. After an extensive search for the right solution, Exhart selected Microsoft Dynamics 365 as the ecosystem to build upon, and SellerCloud to manage its multi-channel transactions.


BCS appreciated and related to Exhart’s mission of spreading joy, and we quickly got to work to support the amazing customer experience that Exhart provides. BCS quickly configured Business Central and Dynamics 365 for Sales, and developed a custom integration with SellerCloud. We worked closely with Exhart to train, test and support its cutover from QuickBooks to Dynamics 365 integrated with SellerCloud. BCS also deployed Power BI that provides powerful business dashboards that enable management to make better business decisions.  BCS continues to work closely with Exhart to enhance and support its Dynamics 365 solution.

Executive Vice President of Sales and Marketing, Michael Weiser, shared:

“Thanks to Dynamics 365 and BCS, Exhart has significantly improved operational efficiency and visibility to critical business information, which helps us continue to spread smiles to our customer’s homes and gardens long into the future.”


Success Stories - Ohio Mulch

Unique Customizations in the Cloud Dramatically Improves Business Operations for Ohio Landscape Supplier

Another impactful implementation of Business Central this year was for Ohio Mulch, a landscape supply company that produces and sells more mulch in Ohio than any other manufacturer. In business for more than 30 years, the company now has 24 retail stores and production facilities in South Georgia, North Kentucky, Dayton, Cincinnati and Columbus that manufacture high-quality mulch.

Back in 2006, Ohio Mulch deployed Dynamics NAV and heavily customized the application to accommodate its unique operations. The customizations made upgrades challenging and expensive, so they continued to use the old version of Dynamics NAV through 2019. In January 2020, BCS began working with Ohio Mulch on a rapid migration from the old application to Dynamics 365 Business Central in the cloud. Once again, Ohio Mulch required several customizations unique to their business. BCS worked closely with the Ohio Mulch project team to implement customizations for negative inventory, matching freight accruals to sales orders, Bill of Lading, and converting base units of measure for pallets. Ohio Mulch went live with Business Central on March 1, 2020.

“DemandDynamics helped us complete our migration to Business Central in record time and it went quite smoothly”,

said Susan Lucore, Ohio Mulch Controller.

“We’re very pleased with the professionalism, implementation management, development efforts, and results that we achieved with DemandDynamics and Business Central.”


Success Stories - Treehouse

Seattle Non-Profit Streamlines Donation Process with Dynamics 365

One of our most impactful Business Central implementations this year was for Treehouse, a Seattle-based non-profit that provides opportunities and support to youth in foster care to pursue their dreams and launch successfully into adulthood.  The Treehouse Store offers a free shopping experience for youth to pick out clothing, sporting goods, games, school supplies and books at no cost.  Through its Holiday Magic program, Treehouse also coordinates thousands of gifts to be sent to youth in foster care across the state of Washington during the holidays.  Treehouse had been using a combination of spreadsheets and a non-integrated Point-of-Sale (POS) solution to record donations and distribution. Treehouse also had been using Dynamics CRM for tracking certain critical information about its clients and visits to the Store. This was not integrated with the POS or Holiday Magic tracking.

 

BCS worked with Treehouse Management to design, customize and deploy an integrated Inventory and cost tracking solution using Business Central, with a custom bar code scanning and POS solution to track all incoming donations from donors and outgoing items to kids.  Additionally, BCS developed a bilingual webform that integrates with Dynamics CRM to manage requests for gifts at the holidays.  BCS worked with Treehouse to synchronize other relevant donation and distribution data back into Dynamics CRM for more complete visibility of its impact on the community.

William Wood, Treehouse IT Manager, shared:

“The Dynamics 365 solutions that BCS designed and deployed have saved us countless hours and helped us more efficiently deliver tens of thousands of donations to thousands of youth in foster care throughout the greater Seattle area.  BCS has been a great strategic and tactical partner through this transformation.”


Success Stories

Success Stories



Seattle Non-Profit Streamlines Donation Process with Dynamics...

One of our most impactful Business Central implementations this year was for Treehouse, a Seattle-based non-profit that provides opportunities and support to youth in foster care to pursue their dreams and launch successfully into adulthood.

Unique Customizations in the Cloud Dramatically Improves Business...

Another impactful implementation of Business Central this year was for Ohio Mulch, a landscape supply company that produces and sells more mulch in Ohio than any other manufacturer. In business for more than 30 years…

Leader in Wholesale Home and Garden Décor Grows their Business...

Exhart is a wholesale home and garden décor business that focuses on bringing innovation, color, and fun into homes across the United States. Exhart is a family owned and operated company that has been in business for over thirty years.