What is Dynamics 365 for Field Service?
Increase customer satisfaction with intelligent scheduling, native mobile support, and remote asset monitoring to help you get the job done right the first time, all powered by Dynamics 365.
Optimized scheduling
Easily schedule resources manually, with recommendations, or automatically to empower your field service team.
Contract management
Make it easier to manage and maintain the accuracy of service contracts and installed products across customers and locations.
Customer communications
Keep customers informed, make communication easier, and ensure they have positive interactions at every step of the service chain.
Inventory management
Manage inventory updates and stock history across locations, including warehouses, depots, and trucks.
Mobile productivity
Mobile apps offer your technicians access to a full 360-degree view of customer and case history.
Connected Field Service
Detect, troubleshoot, and resolve issues remotely with Internet of Things connected devices.