What is Dynamics 365 Sales?

Microsoft's premier cloud-based CRM, Dynamics 365 Sales is used by companies of all sizes to automate key business processes. It continuously records and maintains knowledge on sales opportunities, provides data analysis, and enables reactionary customer service. Also, it integrates seamlessly with Outlook and Office 365.

Track opportunities

Manage and track your sales process to increase revenue and decrease overhead.

Web to lead

Automate and track digital lead acquisition, from your website to email.

Activity tracking

Track and report on your sale's teams activity across contacts, accounts, opportunities, and leads.


This enterprise-grade software can be customized to meet your specific sales and customer-tracking needs.

Manage customers

Collect and manage information about your customers, from phone numbers and email addresses to birthdays and life events.

Dashboards and reports

Create interactive dashboards that provide day to day insight on sales trends, activities, and social media interaction.

Actionable insights with embedded intelligence

Dynamics 365 Sales empowers sellers to drive personal engagement with their customers.

Lead prioritization

Prospect and build qualified pipeline using predictive intelligence to focus on the right lead.

Relationship health

Determine health, risk and next best action to focus on selling to the right account at the right time.

Product recommendation

Increase opportunity size with cross-sell recommendations tailored to your customer's needs.

Customer intelligence

Engage customers better through intelligent insights from analyzing all customer data in near-real time.

I'm interested, what do I do next?

Schedule a Demo

Do you want to see a product demonstration live?

See a Demo

Get a Quote

Are you interested in getting a quote?

Get Started

Not sure? Schedule a free consultation with one of our product experts.

“We put all information into one source and make it easily accessible. This enables us to be one step ahead – acting instead of reacting, no matter where we are.”

Christian Doos, EVP Sales, Swarovski Professional

Dynamics 365 Implementation Packages

Sales Base:1-Day Implementation

Our Base Implementation package is perfect for organizations that are interested in handling the implementation on their own and have previous experience configuring CRM systems in the Cloud.


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Sales Standard:6-Week Implementation

Perfect for organizations with a knowledgeable Marketing employee with experience implementing CRM systems in the past and only needs assistance to complete the initial setup and minimal guidance.


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Sales Preferred:10-Week Implementation

Perfect for organizations with a senior level Sales or Marketing employee who has implemented CRM solutions and only needs to complete the initial setup of Dynamics 365 Sales.


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Office 365 and Outlook

Integrated with Office 365 and Outlook, Dynamics 365 Sales allows you to track emails, convert emails to leads, and interact with CRM data without leaving Outlook.

Accelerate sales performance

Reach your sales quota by setting goals, monitoring results, and taking corrective action using real-time analytic dashboards.

LinkedIn Integration

Foster your customer relationships with Microsoft Relationship Sales—combining LinkedIn Sales Navigator and Dynamics 365 Sales. Unify your social and sales data to identify the right leads and connect with them through personalized engagement.

See it in action

Marketing with Dynamics 365 Sales

Sync Email with Dynamics 365

Connect SharePoint Online to Dynamics 365

Automatically collect and track emails with Dynamics 365 Auto Capture