Microsoft Copilot $21 now $18/user/month + 1 month free

August 24, 2020

Microsoft Predicted to Overtake Salesforce Within the Next Three Years

As a trusted and reliable Microsoft partner, Bond Consulting Services is thrilled by the growing evidence that suggests that Microsoft will overtake Salesforce within the next few years. For those who are unfamiliar, Salesforce is a cloud-based software company that sells a suite of enterprise applications and provides customer relationship management services.

Microsoft Dynamics 365 (D365) and Salesforce are in direct competition. Over the past eight quarters, D365 has averaged 45% revenue growth which has surpassed Salesforce’s 28% revenue growth. In that same period, Microsoft’s stock-market value has doubled from $800 billion to a shocking $1.6 trillion. Comparatively, Salesforce’s stock-market value has only increased from $109 billion to $172 billion.

One possible reason for the shift from Salesforce to Microsoft is Microsoft’s vast enterprise reach. Microsoft has over a billion enterprise users, signifying that Microsoft can be found in nearly every enterprise around the world. Another explanation could be Microsoft’s hybrid approach to IT. By combining cloud technology with on-premise work, Microsoft ensures that all data sources and all apps are built to work together seamlessly.

Microsoft truly has it all. With its Platform and Software as a Service (IaaS, PaaS and SaaS), its public cloud and hybrid cloud offerings, its massive enterprise footprint, and its AI, Machine Learning, IoT and Edge computing capabilities, Microsoft offers the complete package for its customers. On the other hand, Salesforce is still working on integrating Tableau (a Business Intelligence vendor) and hybrid IT with its business model. This major difference caused Coco-Cola, BNY Mellon, Walgreens Boots, and Siebel Systems to choose Microsoft Dynamics 365 over Salesforce.

Salesforce customers are quickly making the switch to Microsoft Dynamics 365 due to Microsoft’s simple and seamless integrations. Salesforce is not able to keep up with Microsoft’s rapid pace of innovation which will significantly impact its future market leadership. Daniel Newman, the principal analyst at Futurum Research, recently shared to the IT community: “I believe Microsoft will be No. 1 by market share in this segment within three years”.

To read the full story, check out the article by Daniel Newman. To learn more about the power of Microsoft Dynamics 365, visit our BCS website or schedule a free consultation.

Other articles

What 200% ROI from Business Central Really Looks Like

Jackie Gant

|

April 13, 2026
Where ROI actually shows up from finance efficiency to operational visibility Forrester says Business Central delivers 200% ROI. But what does that actually look like in practice? A recent Total Economic…

Do You Need Avalara for Business Central? A Practical Guide

Clayton Jones

|

April 10, 2026
Webinar: Sales Tax Works…Until It Doesn’t: Tax Complexity at Scale for Product CompaniesMay 5 @ 10:00 AM PT/1:00 PM ETRegister Now!Most companies focused on making, distributing, or selling products manage…

What Is Work IQ? How Microsoft Copilot Moves from Data to Context

Zoltan Orban

|

April 9, 2026
Work IQ is one of those terms that can sound more complex than it really is. Most AI tools today work by pulling from available data. They can read records, summarize…

What’s Rolling Out in Business Central 2026 Release Wave 1

Lupe Haro

|

April 7, 2026
The latest release of Microsoft Dynamics 365 Business Central is now rolling out, with updates scheduled between April and September 2026. When Microsoft first introduced this wave, the themes were clear:…

Where Microsoft Copilot Fits into the Workday

Zoltan Orban

|

March 31, 2026
There is a lot of marketing around Copilot, but in practice, its value often shows up in small, everyday tasks. It is not a replacement for expertise, but it can…

What Copilot “Cowork” Means for Business Users

Zoltan Orban

|

March 26, 2026
Microsoft recently introduced Copilot Cowork, and I wanted to take a closer look at what it represents in practical terms, especially for business users working across Microsoft 365 and related…