How to Connect Power Pages & D365 Customer Engagement for a Seamless Self-Service Experience
See how Power Pages and Dynamics 365 work together to create a secure, seamless self-service portal where customers can submit requests, track status, and reduce ‘any update?’ emails.
Introducing the BCS Support Portal
Bond Consulting Services is announcing a new self-service Support Portal to manage support in one place.
Announcing Unlimited Support for Dynamics 365
Bond Consulting Services is introducing our new Unlimited Support Subscription Service for Dynamics 365.
Meet Bond Consulting at Community Summit NA 2025
Bond Consulting is attending Community Summit North America 2025! Discover new ways to streamline operations and accelerate ROI with Microsoft Dynamics 365.
Why Dynamics 365 Customer Engagement is More Than Just a CRM
Dynamics 365 CE is more than a CRM. With Power Apps, Power Automate, AI tools, and Microsoft ecosystem integration, it unifies sales, service, and operations on a single platform.
Dynamics 365 Sales Hub Role Management
If you are experiencing issues accessing the Sales Hub in Dynamics 365, the cause is often related to role permissions. The Sales Hub serves as the central workspace for Dynamics 365 Sales users enabling the team to manage customer relationships and drive sales. When access problems arise, they’re typically due to missing or insufficient security […]
Conditional Pricing Customization
In today’s dynamic sales environment, everyone is on the hunt for any discounts that can save them money. When these sorts of discounts apply it is important to display discounted prices to specific clients while keeping the original retail price for others. This article explores a customization technique using conditional fields to dynamically adjust pricing […]
Copilot AI for Dynamics 365 Sales
In today’s competitive business landscape, leveraging cutting-edge technology is paramount to achieving sustainable growth and success. Artificial Intelligence (AI), particularly Microsoft Copilot, has emerged as a transformative force within Dynamics 365 Sales. By harnessing the power of Copilot, organizations can unlock new levels of efficiency, productivity, and customer satisfaction. Microsoft Copilot, an AI-powered assistant, can […]
Configuring Dataverse Search in Dynamics 365 Customer Engagement
For any organization utilizing Dynamics 365 applications, empowering users with efficient and accurate search capabilities is crucial. Fortunately, Microsoft’s Dataverse Search functionality delivers a powerful solution for enhancing the search experience within Power Apps. Dataverse Search empowers users to locate critical information across the entire integrated database quickly and efficiently. This translates to a significant […]
Dynamics 365 Sales | Import/Update Complex Records Workaround
While leveraging the default key field is often sufficient for data imports in Dynamics 365 Sales, certain scenarios require a more nuanced approach. For records holding complex relationships with other entities, a single key may prove insufficient to ensure accurate updates. The following steps below may be used to import/update data for records that contain […]
