Webinar: Sales Tax Works…Until It Doesn’t: Tax Complexity at Scale for Product Companies
May 5 @ 10:00 AM PT/1:00 PM ET
Register Now!
Most companies focused on making, distributing, or selling products manage sales tax just fine until growth, volume, or complexity changes the equation.
Join BCS + Avalara, to learn:
– The common moments when sales tax starts to break down
– What companies typically do before and after that point
– A real-world example from a growing logistics company navigating this shift
– Where tools like Avalara fit and when they actually make sense
We’ll send a small thank-you gift card to attendees who stay through the full session.
Tax automation is a common topic in ERP conversations, but it is rarely the starting point.
When organizations evaluate or implement Microsoft Dynamics 365 Business Central, their focus is typically on core operational priorities: financial visibility, inventory accuracy, and process standardization across teams. Tax, while necessary, tends to operate in the background. It is understood, expected, and often considered “good enough” within the ERP itself.
Because of this, tools like Avalara are not always part of the initial conversation. The more relevant question is not whether a company should use a tax automation solution, but rather when it becomes necessary to do so.
Do You Need Avalara for Business Central?
Most companies do not need Avalara immediately when implementing Business Central. You should consider Avalara if:
- You sell across many states or countries
- You manage high transaction volumes
- Tax filing and compliance are time-consuming
- You’ve experienced audit risk or penalties
If these conditions aren’t present, Business Central’s native tax capabilities are often sufficient.
Tax in Business Central: Sufficient, Until It Isn’t
Business Central includes native capabilities for managing sales tax in Business Central, including support for multi-state requirements and baseline compliance scenarios. For many companies, particularly those operating in a limited number of jurisdictions, this functionality is sufficient.
In early-stage ERP implementations, introducing additional layers such as Business Central tax automation tools can create unnecessary complexity. Teams are already adapting to new workflows, data structures, and reporting processes. Adding another system for tax, especially when it is not yet a bottleneck, often does not deliver immediate value.
As a result, tax automation is typically deferred until operational strain begins to surface.
Across multiple Business Central implementations, we consistently see tax remain stable early on and only become a priority as complexity increases.
The Conditions That Drive the Need for Avalara
The need for Avalara Business Central integration is not driven by industry alone. It emerges at the intersection of complexity, scale, and risk.
Multi-State and Cross-Border Operations
Organizations operating across multiple states or internationally face increasingly complex tax requirements. Nexus rules, varying state-level regulations, and international considerations such as VAT introduce a level of variability that becomes difficult to manage manually.
While Business Central can support these scenarios, maintaining long-term tax compliance in Business Central requires increasing effort as geographic reach expands.
Omnichannel Sales Models
Companies selling through multiple channels often encounter tax challenges earlier than expected. Direct-to-consumer sales, online marketplaces, and retail or wholesale distribution each introduce different tax implications.
Maintaining consistency across channels while ensuring accurate reporting can exceed what is practical to manage within ERP alone.
High Transaction Volume
Volume is often the most significant driver.
As transaction counts increase, especially across many jurisdictions, the burden of tax calculation, reconciliation, and filing grows disproportionately. What was once manageable becomes a continuous operational effort.
At this stage, automation shifts from convenience to necessity.
Audit Exposure and Compliance Risk
Tax automation is not often adopted proactively. Instead, it is triggered by audit exposure, penalties, or compliance issues that highlight gaps in the current approach.
When tax errors begin to carry financial or regulatory consequences, companies prioritize solutions that provide consistency, traceability, and audit readiness.
Where Avalara Does Not Typically Fit for Business Central Users
Just as important: understanding where Avalara may not be the right investment.
For companies with limited geographic exposure, lower transaction volumes, or relatively straightforward requirements, Business Central often provides sufficient functionality. In these scenarios, additional investment in tax automation may introduce unnecessary cost and system complexity.
This is particularly true for businesses early in their ERP journey, where the focus should remain on stabilizing operations rather than optimizing edge processes.
How Avalara Typically Enters the Conversation
Avalara is introduced into Business Central environments in one of three ways.
Existing Usage
Many finance teams already use Avalara prior to implementing Business Central. In these cases, the conversation shifts from evaluation to integration.
Discovery and Qualification
During early conversations, a small number of questions typically determine relevance:
- How many jurisdictions are involved?
- What types of taxes apply?
- How much time is spent on tax processes today?
If complexity or inefficiency is evident, Avalara becomes part of the discussion.
Post-Implementation Optimization
Most commonly, Avalara is considered after the initial ERP implementation.
Once core processes are stable, finance teams can begin identifying areas for optimization. Tax often emerges as one of those areas particularly where manual effort remains high.
What Avalara Solves in Practical Terms
Avalara simplifies how organizations manage taxes at scale. It supports:
- Automated tax calculation based on jurisdiction
- Centralized reporting across entities
- Streamlined filing preparation
- Reduced reliance on manual processes
They’re incremental improvements but at scale, they take a real burden off the team.
A Simple Framework for Evaluating Tax Automation
A more effective way to evaluate tax automation is to consider current operational strain.
You likely need Avalara if:
- Complexity is increasing
- Manual processes are breaking down
- Compliance risk is rising
You likely don’t need it if:
- Tax is manageable today
- Your team can handle filings without issue
- You are early in your ERP journey
How Tax Automation Fits into a Broader Business Central Strategy
Tax is one component of a broader operational system.
For companies implementing or optimizing Business Central, priorities typically include financial visibility, process standardization, and scalability. In most cases, tax is addressed within the context of a broader Business Central implementation, where the focus is on getting core processes stable before introducing additional layers of automation.
As organizations mature, tax considerations often resurface as part of ongoing optimization efforts. This is typically where Business Central support plays a role, helping teams identify areas where manual processes can be reduced and consistency improved.
How to Evaluate If and When Avalara Makes Sense for Business Central
Tax automation is not a prerequisite for a successful Business Central implementation, nor is it universally required.
Its value emerges over time, as organizations expand geographically, increase transaction volume, and encounter the operational limits of manual processes.
For the right organization, at the right stage, Business Central tax automation through solutions like Avalara provides a structured way to manage that complexity. For others, it remains a future consideration rather than an immediate need.
Getting that timing right is what separates a useful investment from an unnecessary one.
