AI vs Automation for Manufacturers | June 16

March 28, 2020

Fixing the “General Posting Setup Does Not Exist” Error in Business Central

You may encounter the following error when attempting to correct a purchase invoice in Dynamics 365 Business Central:

“The General Posting Setup does not exist. Identification fields and values: Gen. Bus. Posting Group=’DOMESTIC’,Gen. Prod. Posting Group=’‘ 

This is a known Microsoft issue. While a permanent fix is pending, the workaround below allows you to successfully reverse or correct the posted invoice.

Workaround: Correcting the Purchase Invoice Using a Purchase Credit Memo

1. Open the Purchase Credit Memo page and select + New.

2. Enter the Vendor No. associated with the invoice you need to correct or cancel.

3. Select Actions > Functions > Get Posted Document Lines to Reverse

4. Choose the posted invoice line(s) that need to be reversed

5. Review the automatically populated lines on the credit memo

6. Select Posting > Post to complete the reversal

If needed, you can then enter and post a new, corrected Purchase Invoice.

Related Purchase Correction Scenarios

Depending on where the issue occurred in the purchasing workflow, you may also need to:

Why This Comes Up During Business Central Implementations

Posting group configuration and purchase workflows are typically reviewed during a Business Central implementation to prevent posting errors and ensure clean reversals when corrections are required.

Questions about setup or corrections in Business Central?

These scenarios are commonly reviewed during Business Central implementation or optimization projects. If you need help correcting postings or reviewing configuration, our consultants are happy to assist.

Contact BCS

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