Microsoft Copilot $21 now $18/user/month + 1 month free

September 13, 2021

Electrical Power Equipment Manufacturers’ Sales Representative Leverages Dynamics 365 to Streamline Its Sales Process and Optimize Value-Add to Customers

Headquartered in Ridgefield, Washington, Peak Measure has been delivering premium electrical apparatus and equipment products and services to the electrical power industry in several states in the Western US for over four decades. As a Sales Representative for multiple electrical and power equipment manufacturers, Peak Measure provides best-in-class products to customers to increase the value and reliability of their operations including fault indicators and sensors, protection and precision timing, transformers, HV Circuit breakers, cabling, and systems with intelligence. The Peak Measure Team consists of knowledgeable and dedicated professionals who help manufacturers to deliver their products and services throughout Alaska, Idaho, Hawaii, Montana, Oregon, Utah, and Washington. Peak Measure’s goal is to optimize the efficiency, effectiveness, safety and reliability of customers’ electrical power solutions.

Peak Measure partnered with Bond Consulting Services (BCS) to implement a solution that would support their mission for their customers. BCS quickly got to work on customizing and deploying Dynamics 365 Sales, Microsoft’s premier cloud-based CRM solution, to build a comprehensive process flow to better track Peak Measure’s sales opportunities, from initial customer contact through to the generation of an order. The BCS Team configured the Dynamics 365 Sales environment with Exchange Online and SharePoint Online integration, along with a Sales Workflow and Business Process Flow to help their customer service team navigate new opportunities and close deals faster. The BCS Team worked closely with Peak Measure to design an effective solution including custom fields, charts, reports, and a 4-panel dashboard in Dynamics 365 Sales to meet the company’s unique business needs. BCS also provided Peak Measure with Dynamics 365 Sales licensing including Dynamics 365 Sales Professional licenses for 11 users.

The Peak Measure Team is thrilled with their new CRM environment and has been using it for the last several months to streamline their sales operations. BCS continues to provide ongoing configuration consulting and support services to Peak Measure to ensure they are getting the most out of their Dynamics 365 Sales solution.

To learn more about how Microsoft CRM can automate your key business processes, please reach out to the BCS Team at sales@BondConsultingServices.com or schedule a free consultation! To read more BCS Success Stories, check out our website!

Other articles

What Copilot “Cowork” Means for Business Users

Zoltan Orban

|

March 26, 2026
Microsoft recently introduced Copilot Cowork, and I wanted to take a closer look at what it represents in practical terms, especially for business users working across Microsoft 365 and related…

Why CRM Data Quality Matters More Than Data Volume

Marisa Mini

|

March 24, 2026
A database of 100,000 messy, outdated records is far less valuable than 5,000 that are clean and accurate. Companies often obsess over data volume. But when more data is prioritized over…

From Reactive to Predictive: AI in Business Central Distribution

Zoltan Orban

|

March 19, 2026
Most distribution teams don’t lack reporting. If anything, they often have too much of it. Dashboards, planning worksheets, inventory reports, and KPIs are readily available inside Dynamics 365 Business Central. Yet…

AI Agents in Business Central: How the Payables Agent Works

Jennifer Ryan

|

March 17, 2026
If you're curious how AI agents in Microsoft Dynamics 365 Business Central actually work, we're hosting a live walkthrough of the Payables Agent on March 26. See live how the agent…

Migrating 1.3 Million CRM Records in Dynamics 365: Why We Used a Custom Console App

Marisa Mini

|

March 5, 2026
A government client needed to restructure 1.3 million contact records in Microsoft Dynamics 365 CRM. At that scale, traditional UI tools and flows can throttle, fail silently, or leave a…

AI Agents in Manufacturing ERP: D365 Business Central Guide

Seetharaman Andiappan Rajaram

|

March 4, 2026
AI agents are now live inside Microsoft Dynamics 365 Business Central. For manufacturers evaluating AI in ERP systems, the practical question isn’t what an agent is it’s how AI agents…