Why Microsoft Killed Social Posting (And Why SMBs Should Care)
Microsoft retired social posting in Dynamics 365 to focus on Real-Time Journeys. For small and mid-sized businesses, this shift means fewer vanity features and more tools that impact revenue and customer loyalty.
Win and Retain More Customers with Dynamics 365 Customer Insights
With the new age of digital transformation, businesses must digitize and evolve their customer engagement strategy to deliver superior experiences. According to a recent survey conducted by Microsoft and Accenture (a multinational consulting and processing services company), 91% of consumers are more likely to engage with brands who remember their preferences and provide relevant recommendations […]
What’s New in Dynamics 365 Customer Insights for 2021!
Dynamics 365 Marketing is the leading global Marketing Automation Software powered by the Microsoft Cloud which supports multi-channel campaigns, lead management, marketing analytics, event management, sales and marketing alignment, and many more features to find and nurture sales-ready leads. As so much has changed over the last year, businesses need to update their marketing strategies […]
New Features Bring Expanded Capabilities to Dynamics 365 Customer Insights
As your Microsoft Partner, Bond Consulting Services is very pleased to tell you about the new release of Microsoft Dynamics 365 Marketing. Its powerful added features and capabilities bring you a greater ability to personalize buyer experiences. Gain powerful capabilities to orchestrate customer journeys, create and nurture sales-ready leads, align your sales and marketing, make […]
How Microsoft Dynamics 365 Delivers CRM – Part 2: Marketing
In the business community, CRM is well known. It stands for Customer Relationship Management. But in some circles, it has become known as CE, which stands for Customer Engagement. Regardless of what you call CRM, the concept includes three main components: Sales, Marketing, and Customer Service. In this second part of a 3-part blog series, […]
Dynamics 365 for Marketing public preview is now available
Basic email marketing got you down? Growing a businesses takes more than basic email marketing tools to turn your prospects into meaningful business relationships. Microsoft released Dynamics 365 for Marketing in public preview for organizations seeking a marketing automation solution to generate more demand and drive more sales. Microsoft Dynamics 365 for Marketing is designed as the […]
