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May 26, 2020

Troubleshooting Dynamics GP Window Scaling Issues on High Resolution Displays

Article by: George Rios – Senior Microsoft Dynamics GP Consultant

If you are having issues with your Dynamics GP windows appearing too small or too large on one or more monitors, one quick fix to try would be the following:

Closeout of Dynamics GP.

Click on the Dynamics GP icon (from the desktop or taskbar) and select Properties.

Within the GP Properties window, click on the Compatibility tab.

Within the Compatibility tab, click on the ‘Change high DPI settings’ button and then mark the checkbox to ‘Override high DPI scaling behavior’ within the additional GP Properties window that appears. In addition, select the ‘System’ option from the drop-down menu before clicking the ‘OK’ button on that same window.

Within the main GP Properties window, click the ‘Apply’ button.

Click the ‘OK’ button to close the main GP Properties window.

And finally, launch Microsoft Dynamics GP and log in to verify that the transaction/ inquiry windows are displaying as expected.

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