Dynamics 365 Business Central | Fixing an EFT File Error

August 13, 2024
|In Business Central
|By Bond Consulting Services

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An EFT (Electronic Funds Transfer) file is a crucial component of the payment process within Dynamics 365 Business Central. It serves as a digital intermediary, transmitting payment information to the bank for electronic processing. Once generated, the EFT file becomes a definitive record of the payment instructions, and its alteration requires specific procedures to maintain data integrity and compliance.

After identifying an error in an EFT file, the only way to be able to re-generate the EFT file would be posting the payment journal as is, followed by voiding the generated EFT payments through the Check Ledger Entry window. Subsequently, the affected invoices must be reopened to allow for the reapplication of payments, enabling the generation of a corrected EFT file.

  1. To void an electronic payment, navigate to the “Check Ledger Entries”.
  2. Select the payment entry and choose “Void Check.”

  1. Opt for “Void and Unapply” to cancel the payment, reverse journal entries, and reopen associated invoices.

For more information or questions about Dynamics 365 Business Central, please reach out to us at Sales@BondConsultingServices.com or you can click here to schedule a free consultation with one of our Dynamics expert consultants. Alternatively, you can always visit our YouTube channel for helpful product videos and recorded webinars.