See Microsoft 365 Copilot in action across Outlook, Teams, Excel + more.

October 22, 2013

Deliver Amazing Customer Experiences with Microsoft Dynamics CRM 2013

On November 4, 2013 at 9am PST, Microsoft is hosting an hour long virtual Global Premiere Event to celebrate the transformation of CRM into a tool for delivering better customer experiences. You will hear from companies using Microsoft Dynamics CRM 2013 to grow their business by delivering captivating customer interactions that differentiate them from their competitors.

This event will show you first hand the newly reimagined user experience in Microsoft Dynamics CRM 2013 for the first time. Learn about key enhancements in the new user experience which features new tablet and mobile applications that brings CRM on the go, completely configurable process guidance, and exciting new social capabilities.

Much like all the other Convergence conferences, attendees will be able to obtain all the benefits from the event which includes networking with the Microsoft Dynamics CRM team and other successful customers around the world who also use Microsoft Dynamics CRM.

Register now to experience the new era in CRM technology. No plane tickets needed-this virtual event brings Barcelona to you! Register today!

Share On: 

Other articles

How to Connect Power Pages & D365 Customer Engagement for a Seamless Self-Service Experience

Marisa Mini

|

December 4, 2025
Power Pages for Customer Service, Field Service, and Sales PortalsCreating a seamless, modern customer experience starts with reducing the back-and-forth. If your customers (or vendors, partners, applicants, members, etc.) still…

How to Tell if Your Distribution Business Has Outgrown Its Systems

Jennifer Ryan

|

December 1, 2025
As a former Controller inside a fast-moving distribution business, I learned this lesson the hard way: You don’t realize your system is breaking until growth exposes every weakness.It doesn’t happen…

Why Microsoft Killed Social Posting (And Why SMBs Should Care)

Jackie Gant

|

November 25, 2025
When Microsoft quietly pulled the plug on social posting in Dynamics 365 Customer Insights late last year, few in the small to mid-sized business (SMB) space raised an eyebrow. After…

Design Smarter, Present Better: How Microsoft 365 Copilot in PowerPoint Transforms Productivity

Joel Trinidad

|

November 20, 2025
Part of our “Work Smarter with Copilot” series — exploring how Microsoft 365 Copilot transforms productivity across Outlook, Teams, PowerPoint, Excel, and more.The Presentation Problem We All Know Too Well The blinking cursor,…

How Microsoft 365 Copilot in Teams Helps You Work Smarter (and Recover Lost Time)

Joel Trinidad

|

November 18, 2025
Part of our “Work Smarter with Copilot” series — exploring how Microsoft 365 Copilot transforms productivity across Outlook, Teams, PowerPoint, Excel, and more.The Communication Overload Holding Teams Back We’ve all felt it—the…

Free vs Paid: How Microsoft 365 Copilot Unlocks Real Productivity ROI

TJ Sedarski

|

November 13, 2025
Part of our “Work Smarter with Copilot” series — exploring how Microsoft 365 Copilot transforms productivity across Outlook, Teams, PowerPoint, Excel, and more.Copilot Free Chat is a good place to start in…