New Year, Smarter Work: Get 1 Month Free Copilot | Now $21/User.

October 22, 2013

Deliver Amazing Customer Experiences with Microsoft Dynamics CRM 2013

On November 4, 2013 at 9am PST, Microsoft is hosting an hour long virtual Global Premiere Event to celebrate the transformation of CRM into a tool for delivering better customer experiences. You will hear from companies using Microsoft Dynamics CRM 2013 to grow their business by delivering captivating customer interactions that differentiate them from their competitors.

This event will show you first hand the newly reimagined user experience in Microsoft Dynamics CRM 2013 for the first time. Learn about key enhancements in the new user experience which features new tablet and mobile applications that brings CRM on the go, completely configurable process guidance, and exciting new social capabilities.

Much like all the other Convergence conferences, attendees will be able to obtain all the benefits from the event which includes networking with the Microsoft Dynamics CRM team and other successful customers around the world who also use Microsoft Dynamics CRM.

Register now to experience the new era in CRM technology. No plane tickets needed-this virtual event brings Barcelona to you! Register today!

Share On: 

Other articles

Why Distribution Hand-Offs Break (and How Connected Operations Fix Them)

Jennifer Ryan

|

December 18, 2025
Inside distribution companies, most problems don’t come from bad people or broken intentions. They come from gaps in the hand-offs between teams.As a Controller, I used to think our issues…

Unlocking Insights: Power BI Integration with Dynamics 365 Business Central

Joel Trinidad

|

December 16, 2025
As businesses increasingly rely on data to drive decisions, Microsoft continues to enhance the synergy between Dynamics 365 Business Central (BC) and Power BI. With the release of Business Central Version 26, users now…

The Spreadsheet Trap in Distribution: Why You Lose Control Without Realizing It

Jennifer Ryan

|

December 11, 2025
Let me start with a confession: I love a good spreadsheet. They’re flexible. Fast. Familiar. Elegant.But here’s the problem no one talks about: Spreadsheets eventually become the system. And that’s…

How to Connect Power Pages & D365 Customer Engagement for a Seamless Self-Service Experience

Marisa Mini

|

December 4, 2025
Power Pages for Customer Service, Field Service, and Sales PortalsCreating a seamless, modern customer experience starts with reducing the back-and-forth. If your customers (or vendors, partners, applicants, members, etc.) still…

How to Tell if Your Distribution Business Has Outgrown Its Systems

Jennifer Ryan

|

December 1, 2025
As a former Controller inside a fast-moving distribution business, I learned this lesson the hard way: You don’t realize your system is breaking until growth exposes every weakness.It doesn’t happen…

Why Microsoft Killed Social Posting (And Why SMBs Should Care)

Jackie Gant

|

November 25, 2025
When Microsoft quietly pulled the plug on social posting in Dynamics 365 Customer Insights late last year, few in the small to mid-sized business (SMB) space raised an eyebrow. After…