The PO Returns process in Dynamics 365 Business Central allows you to return inventory shipments from vendors or reverse receipts that were posted incorrectly.
**Note: For this process to work, the received inventory must still be available and not consumed in another transaction.
Steps to Reverse a Purchase Order Receipt
Go to the Purchase Orders window
Open the Purchase Order with the incorrect receipt.
Select Navigate > Receipts
Open the Receipt that is incorrect or needs to be reversed.
Select Functions > Undo Receipt and click Yes to confirm the receipt undo.
The system will process the reversal and add a line to the shipment to back out the original amount.
Close the Posted Purchase Receipt window
Now you can go back to the purchase order and make changes to the amount to receive and process a receipt again.
Related Purchase and Invoice Corrections
For other correction scenarios, see:
Why These Scenarios Matter in Business Central
Purchase corrections, posting group behavior, and inventory availability are all validated during a
Business Central implementation to ensure errors can be corrected without impacting downstream transactions.
Questions about setup or corrections in Business Central?
These scenarios are commonly reviewed during Business Central implementation or optimization projects. If you need help correcting postings or reviewing configuration, our consultants are happy to assist.
