New Year, Smarter Work: Get 1 Month Free Copilot | Now $21/User.

August 10, 2017

The Top 3 Ways Tech is Helping Small and Mid-Sized Businesses Succeed in the Digital, Cloud-First World

Implement Digital Transformation

Digital Transformation is connecting people and processes like never before. A common issue reported by business owners and IT managers is lost productivity spent working across multiple systems that don’t “talk” to each other. Disconnected systems cause manual processes, duplicate entries, and reports that are out-of-date before they finish running. Lack of visibility hinders decision-making and puts the longevity of your business at risk.

For businesses to survive and thrive in this new era, they must embrace digital transformation. Digital transformation is the use of digital technologies, such as mobile, social, analytics, and cloud to transform how people work and businesses operate. Employees that are utilizing digital transformation have the ability to anticipate what will happen and capitalize on those insights quickly. Businesses that are connecting their processes, systems, people, and data are able to get deep insights into what’s happening within their business.

Utilize the “Internet of Things” 

The “Internet of Things” is here to stay. But what exactly is the Internet of Things? IoT, refers to the collecting and analyzing of data to identify patterns, track trends, and even predict future behaviors. The secret is to use that information for better insights into customer behavior and operational efficiency. Organizations can be proactive by tapping into the value of their data rather than reacting to past data in an attempt to thrive.

Business applications that infuse big data, advanced analytics and IoT into business processes can actively guide employees and customers to optimal outcomes. Through IoT, businesses use their data to better understand their products, customers, and markets. The challenge for each business is to understand what data is available and how it can apply to your daily operations.

Embrace Mobility

Embracing mobility fosters business success. Mobility enables businesses to put technology advancements into practice – daily, across multiple devices, and at any location. Your employees need to be connected like never before. Customers expect your sales, service, and office employees to have immediate access to the information they need to solve their problem or deliver on a good service they expect to receive.

Cloud-based business applications make it easier to give employees the information they need to stay productive, regardless of where they need to work. It’s that simple.

 

Contact us today to see how we can help you thrive in the digital world.

Share On: 

Other articles

Why Distribution Hand-Offs Break (and How Connected Operations Fix Them)

Jennifer Ryan

|

December 18, 2025
Inside distribution companies, most problems don’t come from bad people or broken intentions. They come from gaps in the hand-offs between teams.As a Controller, I used to think our issues…

Unlocking Insights: Power BI Integration with Dynamics 365 Business Central

Joel Trinidad

|

December 16, 2025
As businesses increasingly rely on data to drive decisions, Microsoft continues to enhance the synergy between Dynamics 365 Business Central (BC) and Power BI. With the release of Business Central Version 26, users now…

The Spreadsheet Trap in Distribution: Why You Lose Control Without Realizing It

Jennifer Ryan

|

December 11, 2025
Let me start with a confession: I love a good spreadsheet. They’re flexible. Fast. Familiar. Elegant.But here’s the problem no one talks about: Spreadsheets eventually become the system. And that’s…

How to Connect Power Pages & D365 Customer Engagement for a Seamless Self-Service Experience

Marisa Mini

|

December 4, 2025
Power Pages for Customer Service, Field Service, and Sales PortalsCreating a seamless, modern customer experience starts with reducing the back-and-forth. If your customers (or vendors, partners, applicants, members, etc.) still…

How to Tell if Your Distribution Business Has Outgrown Its Systems

Jennifer Ryan

|

December 1, 2025
As a former Controller inside a fast-moving distribution business, I learned this lesson the hard way: You don’t realize your system is breaking until growth exposes every weakness.It doesn’t happen…

Why Microsoft Killed Social Posting (And Why SMBs Should Care)

Jackie Gant

|

November 25, 2025
When Microsoft quietly pulled the plug on social posting in Dynamics 365 Customer Insights late last year, few in the small to mid-sized business (SMB) space raised an eyebrow. After…