Microsoft Copilot $21 now $18/user/month + 1 month free

February 27, 2024

Email Setup in Dynamics 365 Business Central

Eliminate email chaos with Dynamics 365 Business Central. Setting up an email within Business Central allows you to run specific email scenarios to automatically send important reports like purchase orders and invoices without having to open an email app.

Set Up Email Accounts

  1. In the global search, enter “Email Accounts” and select the option in red.
    Screenshot of Business Central desktop app with white background and a red box around "Email Accounts" dropdown list.
  2. Select New > Add an email account.
    Screenshot of Business Central desktop app with red boxes around New and Add an email account
  3. Select Next
  4. Select the option for the email type you would like to setup and click Next.
  5. Follow the steps for the email setup.
  6. Once it is setup, it will show up in the email accounts list.

To test the configuration, select Process > Send Test Email.

Once configured, email functionality is enabled across Business Central.

Configure Email Scenarios

Email Scenarios allow specific documents to be sent from designated email addresses.

In the Email Accounts page, you have an “Email Scenarios” option.

This option will allow you to set specific documents to be sent from a specific email address that is setup within the system.

Any unassigned documents are sent using the default email account.

Microsoft documentation provides additional details on Email Scenarios and supported configurations. 

Where This Fits in Business Central Projects

Email setup and scenario configuration are commonly completed during a Business Central implementation to ensure documents are routed correctly and consistently across teams.

Need Help with Email Configuration?

If you need help setting up email accounts, scenarios, or automated document delivery in Business Central, our consultants can assist.

Contact BCS

Other articles

BCS Partners with RUX Software to Deliver Equipment Rental and Field Service on Business Central

Jackie Gant

|

February 26, 2026
Bond Consulting Services (BCS) has partnered with RUX Software to deliver equipment rental and asset management capabilities for small and mid-sized businesses running on or moving to Microsoft Dynamics 365…

What AI Agents in Dynamics 365 Actually Do (A Plain-English Guide)

Jennifer Ryan

|

February 19, 2026
Upcoming Lunch & Learn — See AI in Manufacturing WorkflowsJoin us for a 30-minute Lunch & Learn on February 26th, where we’ll walk through practical manufacturing scenarios and explore how…

D365 Business Central: Realistic AI Agent Scenarios for Operations Teams

Zoltan Orban

|

February 18, 2026
Upcoming Lunch & Learn — See AI in Manufacturing WorkflowsJoin us for a 30-minute Lunch & Learn on February 26th, where we’ll walk through practical manufacturing scenarios and explore how…

AI in Business Central for Manufacturing: From Automation to Agentic Workflows

Seetharaman Andiappan Rajaram

|

February 17, 2026
Upcoming Lunch & Learn — See AI in Manufacturing Workflows Join us for a 30-minute Lunch & Learn on February 26th, where we’ll walk through practical manufacturing scenarios and explore how…

Dynamics GP to Business Central: Migration Overview & Considerations

Jennifer Ryan

|

February 12, 2026
Microsoft Dynamics GP support sunsets on December 31, 2029. After that date, product enhancements, tax and security updates, and mainstream support will be discontinued. As a result, many organizations running…

Why Waiting for Perfect Data Means Never Starting with AI

Zoltan Orban

|

February 10, 2026
This post is part of our Microsoft Copilot, Explained series, which starts with everyday productivity tools like email and meetings before expanding into broader workflows and AI agents."Our data isn't…