BEYOND BREAK/FIX SUPPORT
Unlimited Microsoft Dynamics help
Most SMBs struggle with unpredictable costs for Microsoft Dynamics support. With our Unlimited Support Plan, your team gets ongoing help and proactive guidance for:
- Break/fix, admin changes, and minor configuration
- Small enhancements, training, and data fixes
- Integration break/fix and light Microsoft 365 support
- Proactive roadmap sessions and system health checks
All for one flat monthly price—no nickel-and-diming.
ONGOING HELP ACROSS DYNAMICS
Business Central, GP, CE + Power Platform
- Dynamics GP Support – Keep legacy systems stable with expert help.
- Business Central Support – Continuous improvements without surprise invoices.
- Dynamics 365 CE Support – Sales, Customer Service, Field Service, and Customer Insights.
- Power Platform + M365 – Power BI, Power Pages, and Microsoft 365 touchpoints.
PROACTIVE MICROSOFT DYNAMICS SUPPORT
Stay ahead with health checks + roadmaps
Most support partners react when things break. We do more. Every six months, we:
- Run a System Health Audit
- Host a QBR with your Technical Lead and CSM
- Update your roadmap to reflect Microsoft’s latest release wave and your business goals
Predictable. Simple. Fair.
How the Unlimited Support Plan for Microsoft Dynamics Works
Getting started with our Unlimited Support Plan for Microsoft Dynamics 365 is straightforward. After a short assessment of your environment, whether you use Business Central, Dynamics GP, or Dynamics CE, we’ll create one flat monthly price for unlimited support. No surprise invoices, no retroactive penalties—just predictable Microsoft Dynamics support designed to keep your systems running smoothly and your team focused.
Quick assessment – short intake form
Get one price – flat monthly rate
3-month fit – test the model
6-month review – true-up/down
12-month term – stable commitment
KNOW WHAT'S COVERED
Microsoft Dynamics Unlimited Support Scope
Unlimited Support covers ongoing improvements and daily needs. Larger initiatives are scoped separately to keep timelines and budgets clear.
Not included:
- New module implementations
- Custom development
- New integrations
- Data migrations
- Multi-week scoped projects
FAST SETUP. QUICK WINS.
Unlimited Support Onboarding
- Kickoff call with your CSM + Technical Lead
- Portal setup with user access and training
- Environment baseline and initial health check
- Backlog triage to prioritize quick wins
- Roadmap creation to guide the next 6 months
PREDICTABLE MICROSOFT DYNAMICS SUPPORT
Trust Bond Consulting
Bond Consulting: Your Support Partner
Bond Consulting is one of the only Microsoft partners offering an Unlimited Support Plan for Dynamics GP, Business Central, and CE. We deliver proactive check-ins, roadmap planning, and licensing reviews, alongside daily support, so you gain a true partner, not just a help desk.
Ready for predictable Microsoft Dynamics support?
GET THE ANSWERS YOU NEED
Unlimited Support – FAQ
Is Unlimited Support really unlimited?
Yes—for included support work like break/fix, admin tasks, minor configuration, training, and integration fixes. Larger projects (new modules, custom dev, migrations) are scoped separately.
Do you support Microsoft Copilot?
Yes—Copilot for M365 and Dynamics is on our roadmap, with Copilot Studio coming soon.
Can you handle licensing changes?
We include biannual licensing reviews for Microsoft Dynamics and will guide adjustments at no extra cost.
What if our usage grows?
We adjust at the 6-month review—no retroactive billing.
How do we get started with Unlimited Support?
It’s simple: schedule a quick consultation, and we’ll review your current environment, goals, and ticket history to recommend the right support plan.
Where can I learn more about Microsoft Dynamics 365 and GP support plans from Bond Consulting Services?
BCS offers multiple Microsoft Dynamics support options, including Unlimited Support, Ad Hoc Support, and Project Services. For details and comparisons, visit our Support Overview page.
