Seattle Non-Profit Streamlines Donation Process with Dynamics 365

One of our most impactful Business Central implementations this year was for Treehouse, a Seattle-based non-profit that provides opportunities and support to youth in foster care to pursue their dreams and launch successfully into adulthood.  The Treehouse Store offers a free shopping experience for youth to pick out clothing, sporting goods, games, school supplies and books at no cost.  Through its Holiday Magic program, Treehouse also coordinates thousands of gifts to be sent to youth in foster care across the state of Washington during the holidays.  Treehouse had been using a combination of spreadsheets and a non-integrated Point-of-Sale (POS) solution to record donations and distribution. Treehouse also had been using Dynamics CRM for tracking certain critical information about its clients and visits to the Store. This was not integrated with the POS or Holiday Magic tracking.

 

BCS worked with Treehouse Management to design, customize and deploy an integrated Inventory and cost tracking solution using Business Central, with a custom bar code scanning and POS solution to track all incoming donations from donors and outgoing items to kids.  Additionally, BCS developed a bilingual webform that integrates with Dynamics CRM to manage requests for gifts at the holidays.  BCS worked with Treehouse to synchronize other relevant donation and distribution data back into Dynamics CRM for more complete visibility of its impact on the community.

William Wood, Treehouse IT Manager, shared:

“The Dynamics 365 solutions that BCS designed and deployed have saved us countless hours and helped us more efficiently deliver tens of thousands of donations to thousands of youth in foster care throughout the greater Seattle area.  BCS has been a great strategic and tactical partner through this transformation.”