Dynamics 365 Customer Voice
What is Dynamics 365 Customer Voice?
Microsoft Dynamics 365 Customer Voice helps businesses of all sizes understand their customers better with real-time feedback and actionable insights to deliver exceptional experiences and drive business opportunities.
Predictive insights
Automatic alerts and customized workflows will trigger predictive insights so you can engage with customers at the most critical times.
Advanced analytics
Discover hidden trends and important metrics through streamlined data analysis with advanced analytics supported by AI.
Personalized surveys
Continuously track customer sentiment and perceptions of your products and services with personalized and customizable surveys.
Integrated data
Connect your data across a variety of applications to build unified customer profiles.
Dashboards and reports
Create interactive dashboards that provide day to day insight on support trends, activities and social media interaction.
Build strong connections
Strengthen your relationship with customers through the customer management dashboard and real-time follow-up.
“We know that experiences drive beliefs, beliefs drive actions, and actions drive results. With Dynamics 365 Customer Voice, we’re exceeding expectations with customer service and driving trust in our brand.”
Jim Dillon, Director of Order Fulfillment at Panduit.
Earn loyalty
Increase brand loyalty and advocacy by providing personalized and contextual interactions across the customer journey, through any channel and from any device.
Track customer sentiment
Capture real-time feedback and track customer sentiment through personalized and customizable alerts, triggers and surveys.
Run smarter with connected operations software
Bring agility and efficiency to your customer engagement operations by integrating data across your entire organization.
Drive business opportunities
Maximize actionable insights to drive opportunities by leveraging advanced analytics to uncover trends and metrics.
See it in action
Financial management
- Transform your business performance
- Create more efficient processes
- Deliver robust reporting and analytics
- Ensure regulatory compliance across 34 countries, in 60 different languages
Manufacturing
- Work smarter with connected operations
- Optimize production planning, project management, operations and activity scheduling, and cost management.
Supply chain
- Streamline your supply and demand
- Digitally transform your supply chain with advanced warehouse and inventory management to optimize visibility and fulfillment, product insights, material sourcing, and integrated logistics.
Cloud services
- Roll out powerful and flexible ERP tools
- Get real-time information on almost any device. Simplify and accelerate business process changes, seamlessly integrate with legacy systems, simplify global compliance, and scale elastically.
I'm interested, what do I do next?
Dynamics 365 Supply Chain Management (Dynamics 365 F&O)
What is Dynamics 365 Supply Chain Management?
Microsoft Dynamics 365 Supply Chain Management (part of Dynamics 365 Finance & Operations) helps medium-sized to enterprise-sized businesses enhance supply chain agility and manufacturing productivity through IoT, AI and mixed reality to provide predictive insights and an integrated warehouse management system.
Supply chain management
Help organizations streamline processes, enhance vendor and inventory management, and increase delivery speed by unifying and consolidating supply chain operations.
Optimize inventory
Advanced analytics supported by AI will optimize your inventory and improve delivery by providing actionable insights into warehousing, supply chain, material sourcing and fulfillment.
Proactive maintenance
Perform proactive maintenance at any time to maximize longevity, improve equipment effectiveness and enhance asset performance.
Warehouse management
Reduce inbound and outbound processing and delivery costs by automating warehouse operations.
Fulfill customer demand
Exceed customer's expectations by predicting demand and supply production in real-time to always be in the know regarding shipments and deliveries.
Demand forecasting and procurement
Accurately project product availability and need with advanced forecasting algorithms and excel visualizations.
“Our focus in moving to the cloud was to allow our team to access our data anywhere. Dynamics 365 is revolutionizing our relationship with our customers and it’s empowering us with information on hand to answer questions anytime, anywhere.”
Ben Hagler, Co-founder of Hagler Systems.
Automate and streamline your supply chain
Modernize your supply chain with unified, advanced warehouse and inventory management to improve fulfillment, material sourcing, and logistics.
Accelerate time to market
Improve manufacturing, quality and delivery with IoT, AI and mixed reality predictive technologies.
Run smarter with connected operations software
Bring agility and efficiency to your manufacturing to optimize production planning, scheduling, operations, and cost management.
Innovate with a modern and adaptable platform
Drive innovation with an intelligent application that is easy to tailor, extend, and connect to other apps and services you already use.
See it in action
Financial management
- Transform your business performance
- Create more efficient processes
- Deliver robust reporting and analytics
- Ensure regulatory compliance across 34 countries, in 60 different languages
Manufacturing
- Work smarter with connected operations
- Optimize production planning, project management, operations and activity scheduling, and cost management.
Supply chain
- Streamline your supply and demand
- Digitally transform your supply chain with advanced warehouse and inventory management to optimize visibility and fulfillment, product insights, material sourcing, and integrated logistics.
Cloud services
- Roll out powerful and flexible ERP tools
- Get real-time information on almost any device. Simplify and accelerate business process changes, seamlessly integrate with legacy systems, simplify global compliance, and scale elastically.
I'm interested, what do I do next?
Employee Expenses
Dynamics 365 Business Central Employee Expenses
The Dynamics 365 Business Central Employee Expenses add-on simplifies and automates the process of submitting, revising and approving the payment of expenses within Business Central. The Employee Expenses app enables employees to submit expenses with a Business Central Teams license, and it empowers the manager to quickly review, approve and pay necessary expenses within Business Central.
Dynamics 365 Business Central Employee Expenses greatly reduces the number of steps required to submit business expenses, simplifying the process and making it user-friendly and easy to understand. The add-on manages incoming employee expenses, it assigns expense admins, it enables quick approval or reimbursement of payments and it automatically posts the approved payment journals to establish a Sales Invoice to progress your business process flow with ease.
Supported Editions: The app supports the Essentials and Premium Editions of Microsoft Dynamics 365 Business Central. Supported Countries: Canada, United Kingdom, and the United States. Supported Languages: This app is available in English (United States).
Dynamics 365 Business Central Employee Expenses Overview
Enable the submission, revision, approval and payment of expenses within Business Central with this powerful add-on!
Microsoft Business Central’s financial management provides a significant advantage to businesses of all sizes by connecting data across accounting, sales, purchasing, inventory and customer interactions to get an end-to-end view of your business.
The Dynamics 365 Business Central Employee Expenses add-on takes this feature one step further by ensuring easy configuration and automation as desired. If you are tired of dealing with manual payments of expenses and want a simple and cost-effective solution, Dynamics 365 Business Central Employee Expenses from BCS is right for you!
Get the Dynamics 365 Business Central Employee Expenses Complete User Guide
Snapshots of Dynamics 365 Business Central Employee Expenses
Enhanced Intercompany Automation
Dynamics 365 Business Central Enhanced Intercompany Automation
The Dynamics 365 Business Central Enhanced Intercompany Automation add-on increases efficiency and boosts productivity by automating intercompany transactions in Business Central. The Intercompany app enhances the intercompany functionality of Business Central to ensure the ERP system is automatically posting transactions in all related entities and is less cumbersome and easy to configure for its users.
Dynamics 365 Business Central Enhanced Intercompany Automation greatly reduces the number of steps required to complete an intercompany transaction, simplifying the process and making it user-friendly and easy to understand. The add-on manages incoming transactions, journals, and resulting journal entries, and it enables users to automatically accept posted transactions and post the resulting Journal Entries if desired. The add-on also ensures that your journals are being posted to the correct sub-ledger which improves communication and success among your sales team.
Supported Editions: The app supports the Essentials and Premium Editions of Microsoft Dynamics 365 Business Central. Supported Countries: Canada, United Kingdom, and the United States. Supported Languages: This app is available in English (United States).
Dynamics 365 Business Central Enhanced Intercompany Automation Overview
Simplify the processing and accuracy of intercompany transactions with this powerful Business Central add-on!
Bond Consulting Services’ special Dynamics 365 Business Central Enhanced Intercompany Automation add-on saves money and boosts performance for all industries by reducing the steps required in completing the intercompany transaction process. The enhanced add-on enables users to automatically accept posted transactions and resulting journal entries, and it ensures that your journals are posted to the correct sub-ledger every time.
With Dynamics 365 Business Central Intercompany automation from BCS, intercompany transactions in Business Central are made easy!
Get the Dynamics 365 Business Central Enhanced Intercompany Automation Single Sheet
Get the Dynamics 365 Business Central Enhanced Intercompany Automation Complete User Guide
Snapshots of Dynamics 365 Business Central Enhanced Intercompany Automation
Azure
What is Microsoft Azure?
Microsoft Azure is a cloud computing service for building, testing, deploying and managing applications and services on a massive, global network using your favorite tools and frameworks.
Virtual Machines
Deploy and monitor virtual machines using Windows or Linux with a large variety of hardware specifications to choose from.
Active Directory
Migrate/Create a Hybrid Active Directory within Azure, manage users, licenses, groups, permissions, and devices from a centralized dashboard.
Cloud Storage
Flexible, Scalable, and Secure data storage for a range of solutions.
SQL Servers
Secure, high-performance servers hosting SQL databases while also containing data-driven apps and tools.
Data Lakes
Storage – store an unlimited amount of structured, unstructured, and semi structured data.
Analytics – run compute-intensive data projects and queries across multiple SQL servers.
Machine Learning
An automated service capable of building and managing production workflows and creating advanced alerts.
Key Features and Functionality
CRM Integration
Microsoft Azure integrates with Dynamics 365 Customer Engagement so you only have to create a customer once.
Mobile Apps
Mobile apps are available for both iOS and Android, making it easier than ever to manage your finances.
Third-Party Apps
Utilize third-party applications in "app source" to extend the functionality of Microsoft Azure.
“Every brand across every industry is on Azure. We have 95 percent of the Fortune 500 running on Azure today, and it’s amazing to see.”
Satya Nadella, CEO of Microsoft
We are experts in helping companies migrate, manage, and extend Microsoft Azure
We can help you identify and purchase software that is a fit for you and your organization.
We assist companies to design, configure, and support their business-critical applications.
We're experts in connecting multiple applications and customizing them to meet your unique needs.
Key Benefits
Build On Your Terms
With a commitment to open-source, and support for all languages and frameworks, build how you want, and deploy where you want to.
Trust Your Cloud
Get security from the ground up, backed by a team of experts, and proactive compliance trusted by enterprises, governments, and startups.
Test and Deploy Enterprise Apps
Use Azure Virtual Machines, managed disks, and SQL databases while providing high availability and network performance with Azure Load Balancer.
Gain Insights From Your Data
Make better decisions and create finer experiences using Azure Machine Learning, Azure Databricks, and Azure HDInsight.
Power Connector
Power Connector for Dynamics 365 Business Central
Now you can truly have the best of both worlds – Dynamics 365 for Sales with extensive sales automation, business process flows and pipeline management fully integrated with Microsoft Dynamics 365 Business Central (Business Central). Power Connector for Dynamics 365 provides you with the tools you need to automate your sales processes linked to your critical accounting and inventory management information to sell and fill your customer demand faster.
Power Connector for Dynamics 365 includes 19 integration points and can be extended to include additional integration points and custom fields. Power Automate is the engine for this powerful integration, which makes it ideal for synchronizing Business Central and Dynamics 365 for Sales.
Supported Editions: The app supports the Essentials and Premium Editions of Microsoft Dynamics 365 Business Central. Supported Countries: Canada, Mexico and the United States. Supported Languages: This app is available in English (United States) and Spanish (Mexico).
Power Connector for Dynamics 365 Overview - YouTube
A seamless integration between Dynamics 365 for Sales and Business Central using Power Automate Overview:
Now you can truly have the best of both worlds – Dynamics 365 for Sales with extensive sales automation, business process flows and pipeline management fully integrated with Business Central. Power Connector for Dynamics 365 provides you with the tools you need to automate your sales processes linked to your critical accounting and inventory management information to sell and fill your customer demand faster…
Snapshots of Power Connector for Dynamics 365
Insight Works
Insight Works
Insight Works is a global leader in productivity solutions for manufacturers and distributors offering end-to-end software applications ranging from procurement and warehouse management to manufacturing and shipping. Insight Works specializes exclusively in add-ons for Microsoft Dynamics 365 Business Central.
Products include mobile warehouse data collection, shop floor data collection, inventory management, integrated shipping, scheduling and more. Insight Works is headquartered in Canada and boasts a European presence in the Netherlands and remote offices in the United States.
What is Dynamics 365
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Are you tired of disconnected systems and siloed information? Are you managing your business in Excel? Are you struggling with frustratingly slow and insufficient reports? If you answer yes to any of the above questions, let us help you overcome your challenges with Microsoft Dynamics 365 Business Central.
Dynamics 365 Business Central is an all-in-one business management application that helps companies connect their financials, sales, service, and operations to streamline business processes, improve customer interactions and make better decisions. Combine your multiple disconnected systems into one. Boost efficiency with automated tasks and workflows. Get a complete picture of your business, with built-in intelligence when and where you need it.
Start with what you need quickly and easily, then be ready for growth. With your business running in the cloud, it’s easy to change and adapt at your own pace. Easily tailor and extend the application to meet your unique business or industry-specific needs.
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Dynamics 365 Business Central eBook
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Business Central is a business management solution for small and mid-sized organizations that automates and streamlines business processes and helps you manage your business. Highly adaptable and rich with features, Business Central enables companies to manage their business, including finance, manufacturing, sales, shipping, project management, services, and more.