Double Invoice Payment Fix
Recently one of our clients encountered an issue where they accidentally duplicated an invoice payment. Our goal was to apply the extra payment to the next invoice from the same vendor. In order to apply that credit memo to the next invoice, one must take a few different steps. For the next payment that needs to be made to the Vendor, you should manually create the payment line and manually apply the line to the Invoice and the Credit Memo so it will net any remaining balance that may need to be paid. To do so, please follow these steps:
- On your next payment run, go through your normal steps regarding the suggested vendor payments, but if the payment line gets created for the respective vendor, you may proceed to delete the line for that payment. After doing so, you may begin by populating the next empty line for the desired vendor. After doing so, you may proceed to click Home > Apply Entries.
- You will then need to select both the Invoice that needs to be paid as well as the Credit Memo (EFT Payment that was paid). You may need to hold down the “ctrl” icon on your keyboard when clicking the second line so both may be selected. After selecting both lines, you may click the Set Applies to ID icon.
- After doing so, the Set Applies to ID field should automatically populate and you will notice the balance will calculate the net difference between the amount to be paid and the credit applied. After doing so, you may click Ok.
- After clicking Ok, you may then proceed to prepare the line for an EFT payment.
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