How Microsoft Dynamics Accelerates Your Digital Transformation

Digital transformation is about reimagining how you bring together people, data, and processes to create value for your customers and maintain a competitive advantage in a digital-first world. Microsoft CEO Satya Nadella has woven digital transformation into Microsoft’s vision for the future, saying:

“Every company is a software company. You have to start thinking and operating like a digital company. It’s no longer just about procuring one solution and deploying one. It’s not about one simple software solution. It’s really you yourself thinking of your own future as a digital company.”

When you become a digital-first company: Enhanced productivity is just the beginning

Your IT department may be the most underutilized resource in your company, and it’s time to rethink its role. Expand your enterprise in ways you never thought possible by integrating technology into every aspect of your business. By creating an ecosystem that revolutionizes how you operate and compete, digital transformation brings limitless potential to empower your employees and boost customer engagement. Ultimately, the goal is to maximize your IT and become a disruptive force in your industry.

Microsoft Dynamics delivers the personalized experiences that make customers feel known and valued when they engage with your company. Microsoft Dynamics allows you to:

  • Use integrated technologies and a common data model—combining insights from CRM, productivity, marketing, and social data with process automation—to achieve a holistic view of the customer.
  • Break down the silos between marketing and sales by bringing together Microsoft Dynamics 365 for Sales, Adobe, and LinkedIn to create an end-to-end connected marketing and sales experience.
  • Deliver more consistent, personalized experiences using data and insights gathered at every touchpoint.

Microsoft Dynamics enables organizations to grow into digital businesses by:

  • Unifying business applications
  • Turning big data into actionable intelligence
  • Empowering employees
  • Driving growth with data in the cloud

It sounds basic, but the classic delineation between CRM and ERP has created a separation in data and processes that impede digital transformation. Microsoft Dynamics breaks down this separation to deliver a single platform and unified user experience across disparate business applications.

With Microsoft Dynamics, your business applications can work together seamlessly across CRM and ERP. Dynamics provides the ability to manage a multitude of business processes on a single platform that includes and supports Sales, Customer Service, Field Service, Operations, Project Service Automation, Financials, and Marketing. This holistic approach is at the core of digital transformation.

About Bond Consulting Services

Bond Consulting Services (BCS) is a Microsoft Gold Partner. We pride ourselves on adding exceptional value to our clients by delivering outstanding customer experiences and providing proactive relationship management through our award-winning relationships with Microsoft, Solution Partners, and industry associations, such as the International Association of Microsoft Partners (IAMCP).

BCS will work with you to successfully implement and support Microsoft Dynamics GP, Microsoft Dynamics 365, Microsoft Office 365, Microsoft Dynamics 365 for Sales (CRM), and/or Microsoft Power BI. Our winning team is here for you.

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