The Top 3 Ways Tech is Helping Small and Mid-Sized Businesses Succeed in the Digital, Cloud-First World

Implement Digital Transformation

Digital Transformation is connecting people and processes like never before. A common issue reported by business owners and IT managers is lost productivity spent working across multiple systems that don’t “talk” to each other. Disconnected systems cause manual processes, duplicate entries, and reports that are out-of-date before they finish running. Lack of visibility hinders decision-making and puts the longevity of your business at risk.

For businesses to survive and thrive in this new era, they must embrace digital transformation. Digital transformation is the use of digital technologies, such as mobile, social, analytics, and cloud to transform how people work and businesses operate. Employees that are utilizing digital transformation have the ability to anticipate what will happen and capitalize on those insights quickly. Businesses that are connecting their processes, systems, people, and data are able to get deep insights into what’s happening within their business.

Utilize the “Internet of Things” 

The “Internet of Things” is here to stay. But what exactly is the Internet of Things? IoT, refers to the collecting and analyzing of data to identify patterns, track trends, and even predict future behaviors. The secret is to use that information for better insights into customer behavior and operational efficiency. Organizations can be proactive by tapping into the value of their data rather than reacting to past data in an attempt to thrive.

Business applications that infuse big data, advanced analytics and IoT into business processes can actively guide employees and customers to optimal outcomes. Through IoT, businesses use their data to better understand their products, customers, and markets. The challenge for each business is to understand what data is available and how it can apply to your daily operations.

Embrace Mobility

Embracing mobility fosters business success. Mobility enables businesses to put technology advancements into practice – daily, across multiple devices, and at any location. Your employees need to be connected like never before. Customers expect your sales, service, and office employees to have immediate access to the information they need to solve their problem or deliver on a good service they expect to receive.

Cloud-based business applications make it easier to give employees the information they need to stay productive, regardless of where they need to work. It’s that simple.


Contact us today to see how we can help you thrive in the digital world.